HP Scanner not working issue occurs due to many reasons such as scanner not connecting with your computer, sometimes the error happens due to software issues, or your HP scanner is not properly maintained. To fix the scanner not working problem you should check the wires and cables are secured correctly.
While scanning you should ensure the VPN is disconnected on your computer. Additionally, you can try this troubleshooting method open run dialogue box and type “services.msc”, click “ok”, from the list choose “windows image acquisition”. Now ensure the “Startup type” is automatic and click “stop” under service status and click “start”, now click “ok”. HP scanner not working problem resolved.
Try Uninstalling and reinstalling the scanner.
Allow Scanner through Windows Firewall.
Connection Problem between Computer and HP Scanner.
Replace the USB Cable of Scanner.
Update the Drivers.
Run the Scannow Utility.
Start the Windows Image Acquisition Service.
Admin
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Fix scanning problems
Diagnose and fix any of the following scanning problems or error messages using the HP Print and Scan Doctor
An error occurred communicating with the scanning device
An error occurred while communicating with the HP imaging device
Computer not found
No Computer Detected
Scan to computer is currently unavailable
Scan to computer no longer activated
Scan Unsuccessful
Scanner not found
Scanner Unreachable
The scanner could not be initialized
Regards,
Caleb